Support Field Engineer

Newark, NJ • East Elmhurst, NY • Jamaica, NY

Full-time $30.00-$32.00

Posted 06/11/2025

Support Field Engineer

Position Overview
The Support Field Engineer is responsible for providing on-site technical support to clients, ensuring the proper functionality and maintenance of their audio and visual systems. This role involves troubleshooting issues, performing network configurations, and delivering exceptional customer service to enhance client satisfaction and operational efficiency.

Key Responsibilities

Provide on-site support for audio and visual systems
Troubleshoot technical issues and implement solutions
Perform network configuration and setup as needed
Assist clients with product training and usage inquiries
Document service requests and resolutions accurately
Collaborate with the technical team to improve service delivery
Maintain and update equipment inventory and service logs

Qualifications

Bachelor's degree in Engineering or a related field
Proven experience in technical support or field engineering
Strong troubleshooting skills with audio and visual systems
CTS Certification is preferred
Experience with network configuration and management
Excellent communication and customer service skills
Ability to work independently and in a team environment
Must be able to travel 90% and live near EWR/LGA/JFK airports

Benefits

Vacation/PTO

Medical

Dental

Vision

401k

Bonus

Relocation

Telecommute

For this position you must be currently authorized to work in the United States. We do not sponsor for this position.

Additional ways to apply

Preferred Skills

Savannah Mortimer is recruiting for this position and the positions below.
Email me to apply for this position

Controls Engineer

Grand Haven, MI Full-time $90,000.00 - $120,000.00

Senior Controls Engineer

Andover, MA Full-time $120,000.00 - $150,000.00

Job ID: SM25-1856211

Employees will receive paid leave to the extent required by state or local law. This job was first posted by CyberCoders on 06/11/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.